Independent Harley-Davidson specialist in Kent UK

DELIVERY

We make every effort to get your parts to you as quickly as possible, should any parts not be immediately available at the time of your order we will complete the order and send all the goods in one consignment, unless you advise us otherwise.

Delivery dates for non-stock/out of stock items may vary depending on our suppliers; we constantly monitor these orders to provide you with the best possible service.

We order at least weekly from our suppliers, we do NOT hold your order over for more orders to come in.

Special offer and used parts are only available whilst stock last, all prices listed on this web site are subject to errors and omissions. If an error or omission has occurred we will inform you immediately.

On rare occasions our suppliers modify goods, should you receive a modified part and you are unhappy with it please return it in accordance with our returns policy.
If you want a product not listed on our web site or in our catalogues we will try to find it for you.

We dispatch our complete orders each day at 14:00.

Many parts are listed on-line and our catalogues have many hundreds of thousands of parts available. You can order catalogues from W&W World Wide Cycles, Custom Chrome, Zodiac, Motorcycle Storehouse, Kurykayn, Vance & Hines, Held Clothing, Davida and many more from us.

No minimum order required - no order is too small.

To ensure you receive your order without delay we require full information from you including, your full address including post code, a contact phone number, and your full order requirements.

We ship by Initial City Link who require a signature on delivery, we can use Royal Mail for areas where the courier service would be prohibitively expensive and for small items.

Orders received by 14:30hrs GMT (available to be shipped) are guaranteed next working day delivery by our courier. Next Day is offered for Main Land UK including some Islands & Highlands. Areas covered will be confirmed when you place your order with us.

Next Day delivery means up to 18:00hrs. If you require delivery before 10:00, 12:00 and 14:00 this can be done at extra cost, as can Saturday delivery. Our shipping charges are listed below.

Shipping Charges
Next Day for Mainland UK By Interlink Express
All items up to 30kg £6.50
Over 20kg +£2.50 per kg
Bike Lift Scissor style £12.00
Complete Motors from £35.00
Rolling Chassis Kits/Bike Kits from £45.00

Shipping Charges outside the UK
Postage applies to UK Mainland only. We will need to arrange the extra charge for Highlands and Islands. For any worldwide deliveries please contact us for a quote.

Delivery Process/ Availability of Parts
Shipping is instigated immediately the parts are in stock. If you have a question before your order arrives call our customer service line, and state your name & address, the date your order was placed and the part numbers you have ordered.

When you receive your order
Inspect your parts when they arrive, if you have any questions just call our Customer Service Line immediately with your name & address, the date your order was placed and the part numbers of any part you have questions about.

Goods damaged in transit
If the package you receive is damaged in transit contact us immediately and we will make the necessary arrangements. (Please keep the entire packaging etc as proof for us to follow up with our courier)

Mission Statement
We pride ourselves in bringing a first class service to our customers and strive to offer the finest quality parts, accessories and repairs to enhance our customers experience with their motorcycle.

When we receive conformation your payment has been made your order will be processed.

Our stock is building and changing all the time, for parts not in stock we have access to all the best distributors and we make every effort to place orders quickly so your requirements can be met with minimal delay.

We are committed to our customers and always remember;

“A BIKERS WORK IS NEVER DONE"